RemotePC HelpDesk is designed to provide remote support solution to organizations and their end users. Technicians can remotely connect to end users’ PCs or Macs and offer real-time support.

Both Admins and technicians of a HelpDesk account can create Connection IDs (service requests), as required. Admins can manage both technicians and service requests from a centralized web console.

Features

• Centralized web console to monitor your service requests
• Chat instantly during remote sessions
• Transfer files securely during a remote session
• Secure remote access with TLS v 1.2/AES-256 encryption